Troubleshooting Login Issues

While Coinspot® strives to provide a seamless login experience, you might encounter some issues from time to time. Here are a few common problems and their solutions:

• Forgot Password: If you can't remember your password, click on the "Forgot Password?" link on the login page. Follow the instructions to reset your password and regain access to your account.
• Incorrect Email or Password: Double-check that you have entered the correct email address and password. Pay attention to case sensitivity and ensure there are no typos.
• 2FA Issues: If you are not receiving the 2FA code, ensure that your mobile device has a stable internet connection. You can also check if the code is being sent to your email instead of your mobile device.
• Browser Issues: Sometimes, browser-related issues can prevent you from logging in. Try clearing your browser's cache and cookies, or use a different browser to see if the issue persists.

‍

‍